ABOUT US

Who are we? Having spent many years working in the tourist industry and having acquired experience with many of the leading tourist agencies and hotels, our team has gained enough knowledge and the ability to recognize all positive and negative aspects of our employer’s business running. The following logical step was to open a new agency that would allow us to run a business according to how we see the modern market of this industry. An experienced and ambitious team has been assembled, comprised of highly knowledgeable and trend observing people, who nurture the idea of a customer being the center of the attention, not profit. The main aim of our business is providing our customers with highly positive experience and putting a smile on their face. It makes us exceptionally happy when we are able to provide our guests with additional information and help them feel welcome and like being home, to the extent of our ability.

She is a communicative and talkative person, always in a good mood, bursting with energy. In terms of customer services, she is very experienced and good at troubleshooting. She knows her way in multicultural environments. Jelena is very punctual and she manages time and responsibilities efficiently.